Chief Executive Officer
The Hong Kong Institute of Bankers
As the Chief Executive Officer of the Hong Kong Institute of Bankers (HKIB), Ms. Leung is devoted to the continuous upgrading of competence and professional standards of local banking practitioners.
Ms. Leung has over 20 years’ experience in sales, service quality and training. She has assumed key positions in the banking and hospitality industries in Hong Kong, Mainland China and the US. Prior to joining HKIB, Ms. Leung was Head, Service Quality and Training of Standard Chartered Bank (Hong Kong) Ltd in which she acquired extensive experience in building and managing total quality excellence. Under her leadership, the bank obtained several highly-regarded industry awards in training and service quality.
In her personal capacity, Ms. Leung is one of the recipients of the Most Extraordinary Women in Finance Award 2009 by Benchmark Magazine. Meanwhile, Ms. Leung actively participates in the development of Hong Kong Banking Qualifications Framework (QF) to develop industry competency standards for the local banking practitioners. She is the convener of Publicity & Promotion Subcommittee of the Banking QF. Moreover, she is extensively involved in the education and human capital development of the banking and financial industry of Hong Kong and is the member of various committees organized by different government departments / public organizations. In particular, she was appointed as the Council Member of the Hong Kong Council for Accreditation of Academic and Vocational Qualifications (HKCAAVQ).Moreover, she is also the member of Finance Accreditation Agency Technical Committee, finance accredited agency, Malaysia.